For the latest information,we are urging residents to ensure that they use up-to-date trusted sources for information such as: the NHS and Public Health England
There will be a lot of fake news about so please rely on the experts.
If you or someone you know displays symptoms
Contact the NHS 111 service CLICK HERE
If you are worried about a child or adult’s welfare who lives in Northumberland contact Onecall
NCC/NHS One call – Click here 01670 536 400.
Or if urgent contact the emergency services.
Current evidence indicates that most cases are relatively mild, with patients experiencing flu-like symptoms.
Older residents or those with weakened immune systems or long-term conditions may experience more severe symptoms, which is why it is important to help protect ourselves and each other.
** The links are provided for your general information, please make sure you read the latest information – some websites may not be updated as often as others *
There is some confusion with some people about the below terms.
Stay at Home – Advice for everyone – CLICK HERE
Self isolating – See why & for how long people should do this – CLICK HERE
Social distancing – Simple changes in the way you do things will help to save lives -CLICK HERE
Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19
** The parcels referred to for those shielded have to be applied for, they do not just get delivered **
Local volunteer support.
This has been set up so help can be provided locally, and is now being coordinated via the Prudhoe Parish Council – CLICK HERE
Check out the Prudhoe Covid 19 aid Facebook page – CLICK HERE
Leaflets have been delivered to every house in the Parish with contact details of a local volunteer who has kindly offered to assist if people find they need some extra help.
If no one has volunteered for a particular area the contact will be shown as PTC with a dedicated mobile phone number given.
Please only use this service if you really need to – such as you are unable to get out (not just staying at home) and only if you can not get support from family or friends.
How to help the volunteers help people around the town.
- Many local shops are now doing deliveries in & around Prudhoe, you may wish to try their services rather than calling upon a volunteer.
- Set up a shopping online account so food deliveries can be made directly to you, many supermarkets offer preferential deliveries or click & collect for vulnerable people.
- Pay bills using direct order / standing order.
- Order prescriptions online and also get them delivered
- Use them only for essentials and plan ahead rather than making regular requests.
Even if the Prudhoe residents do not have online access their families or friends elsewhere may be able to assist in setting up such accounts to get essentials delivered etc, this would really help free up the volunteers.
Local business may have their own websites / social media – They are also encouraged to use our secondary facebook page – PrudhoeNland to advertise. CLICK HERE
We also publish daily updates from HM Govt about non urgent Covid 19 issues on that FB page.
Foodbank support is available via the Miners lamp community hub – CLICK HERE
Northumberland County Council
Communities together HUB – CLICK HERE
If you are struggling with managing at home and need support for basic things like food, and have been unable to get help from family, friends or local community groups, the council has set up a Community Response Hub as part of Northumberland Communities Together.
If you need immediate assistance:
Phone: 01670 620015 between 9am to 6pm, seven days a week.
If you are worried about the immediate welfare (health or well-being) of a child or adult contact Onecall – 01670 536400 – 24 hour service, 365 days a year.
Support for Northumberland Business
Northumberland Business HUB – CLICK HERE
The council has established a Business Hub with a specialist team who will work hard to support businesses and employers. We will support you both during and after the current Coronavirus outbreak.
VARIOUS OFFICIAL SUPPORT & ADVICE LINKS
NHS Advice – What is the difference between a cold & flu ? CLICK HERE
HM Govt – Guidance for households who have possible Corona infection.
Public Health England
Northumberland one call (adult social care / Childrens services)
Other local & National Govt advice
UK Govt – CLICK HERE
Northumberland County Council advice
UK Govt- stay at home advice.
HM GOVT -Residential care, supported living and home care guidance
Age UK advice
Age UK Northumberland – Loneliness campaign – Click here
Advice for employers & employees incl from HM Govt
Money advice centre
DWP Advice re redundancy
Dept for Education
British Chambers of commerce
British Red Cross volunteers
Criminals will use any opportunity they can, so please be aware that online & doorstep crimes may be attempted – Advice from the Police – CLICK HERE
Other information is provided in links on this site.
Advice for people with chronic illness
Dementia – Alzheimers society
British Heart Foundation
Talking matters Northumberland
NHS Mental Health advice
Karbon homes – Click here
Karbon homes – Silver talk – CLICK HERE
GP’s Surgeries – Please read the advice on the websites before contacting them.
Prudhoe Medical Group
Please save your surgery a lot of time by using their online services.
Pay bills online or by direct debit –CLICK HERE
Use the NCC Online library service – CLICK HERE
Online fraud information CLICK HERE
Shopping online information – CLICK HERE
Keeping in touch via videos calling.
We know that many older people have access to the internet but may not use facilities to video others.
Skype is one of many methods that can be used.
FaceTime (apple devices) Facebook & WhatsApp are just a sample of what’s out there.
Please consider helping elderly friends, relatives & neighbours get online in this way to keep them in touch.
No home Internet connection ?
This is how tethering can assist.
** There are many other sources of information **
You can follow us on twitter @PrudhoeNland